FAQ

We know how important it is to find the right partner. Here’s a little more about us.
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Frequently Asked Questions

Who should work with us?

We’re a great fit for funded startups and fast-growing young companies who need to step up their brand and their online presence, but don’t have the bandwidth or experience to do it themselves.

We also work great with medium-sized companies who need a steady, reliable, and responsive team of creative & tech professionals waiting in the wings, but don’t want to spend the effort and resources required to build an in-house team.

If you can dream it, we can help you achieve it—and we want to be your go-to team for the long haul.

Frequently Asked Questions

Who should *NOT* work with us?

We’ll be honest—we’re not a good fit for businesses who don’t understand the value of branding and marketing, and don’t want to invest in (or reap the rewards of) “doing it right.”

If you’re comparing us to the Logo-Design-Auction sites where you get 50 recycled concepts for a dollar, or the Do-It-Yourself free website builders offered through your hosting company, we’ll save you the trouble and admit that we can’t compete with that—and don’t want to. But we’re guessing that if your business takes off, you might come back to us later, when you realize that you need to take a more serious approach to your brand and your marketing image. We’ll look forward to talking with you then!

Frequently Asked Questions

How much does it cost to develop …a brand? …a website? …a brochure? …a marketing campaign?

Because all of our work is custom, and because each client’s needs are different, that’s a difficult question to answer. We’ll undoubtedly be higher than your uncle’s neighbor’s son who knows Photoshop or HTML, and we’ll definitely be less than the mega-agencies that primarily serve Fortune 500 clients.

For starters, we’ve provided some guidelines for creating your annual marketing budget, and for better understanding website development costs.

Beyond that, we’re always happy to provide free, no-obligation quotes on your projects, any time. Just send us some information about your specs, goals & budget, and we’ll get back to you with our thoughts and a ballpark estimate as soon as we can—usually within one business day.

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Frequently Asked Questions

What technologies & languages do you work with?

On the front-end, our projects use the latest HTML, CSS, and JavaScript technologies and methods available. And we normally use the Twitter Bootstrap framework, to ensure that our web solutions are responsive and adaptable to different devices and screen sizes.

Powering the back-end of our websites, you’ll generally find WordPress or another PHP-based web platform, providing content management and/or ecommerce capabilities. We can also build sites from the ground up, using PHP frameworks like Laravel and CodeIgniter, if the project warrants it. We’ll always gauge the best solution for your individual project, and discuss the pros and cons with you, before we get started.

Frequently Asked Questions

How do you work with clients on a day-to-day basis?

We’re adaptable to most clients’ needs—we know that we need to fit into your process and schedule for this to be a successful relationship. But every relationship requires a different level of interaction. Some clients are happy to email us project specs and let us run with it. Some want to meet around a table get to know the team involved with their project, discuss strategy and brainstorm a little. We’re flexible! Our approach can adapt to your needs.

Frequently Asked Questions

Where are you located?

PixelPeople has locations in Chicago and Naperville, Illinois—and we work with clients across the country. We’re also happy to come to your office, or arrange a meeting at a shared workspace near you.

In Chicago, you’ll find us at 200 S. Wacker Drive, Suite 3100, in the Loop’s Financial District and close to I-90, I-290, and Union Station.

In Naperville, we’re located at 50 S. Main Street, Suite 200, at the Main Street Promenade Center in the heart of downtown.

Click here for location maps or call us toll-free at 1 (877) 860-3903 for directions. See you soon!

Frequently Asked Questions

What if my question isn’t answered here?

Have a question we haven’t covered here? Please let us know—we’d be glad to help.

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